Access

The Hepworth Wakefield staff are trained in all aspects of visitor care and are here to help during your visit. Our Visitor Services team can offer information on artworks, the building and facilities. Please ask for their assistance. 

Opening Hours

FREE ADMISSION
10am - 5pm  Tuesday - Sunday
Closed Mondays except school holiday and bank holiday Mondays
10am - 9pm Third Thursday of each month
Closed Christmas day and boxing day

ACCESS FOR PEOPLE WITH MOBILITY IMPAIRMENT

The Hepworth Wakefield is fully accessible to wheelchair users, scooters and pushchairs and has ramp access to all areas. We have disabled toilet facilities, designated parking for blue badge holders and a lift to the upstairs galleries.

Wheelchair provision

The gallery has two manual wheelchairs available for loan. Please note, they operate on a first come, first served basis, please ask at the Info Desk on arrival.
 
Wheelchair and scooter hire is available to pre-book from Wakefield Shopmobility in the Ridings Shopping Centre. Please call in advance if using Wakefield Shopmobility for the first time. Tel: 01924 787788

Guide Dogs

The Hepworth Wakefield welcomes guide dogs.

Disabled parking

The Hepworth Wakefield has 5 parking bays on site at the end of Gallery Walk for Blue Badge holders only. Access to these bays is via Tootal Street. 

Seating

There are a number of portable stools available for loan for use on galleries, please ask a member of staff for assistance.
 
There are fixed benches in the foyer and in some of our galleries.

GENERAL DISABILITY ACCESS INFORMATION 

The lighting level throughout the building is bright with natural daylight in all spaces. The stairs to the first floor are clearly marked and are medium height. There are handrails on both sides and a landing between flights.

Lifts

There are 2 lifts available for public use, one is a standard lift and the other a goods lift available upon request. Lifts are located at the rear of the foyer by the stairway up to the first floor galleries.
 
The lifts have a visual floor indicator and an audible announcer.
 
The external call buttons are at a low level.
 
The lighting level in the lifts is bright.
 

Public bathrooms

The main public toilets are on the ground floor to the right hand side of the Information Desk at the rear of the foyer. This area of public toilets includes standard toilets plus disabled facilities and a baby change area.

There are 3 disabled toilets throughout the building, one on the ground floor, one in Gallery 3 and another in the Learning Studios.  All disabled toilets have a functional emergency alarm, coat hooks and wall mounted rails.

Café

The café is located on the ground floor and has level access from the foyer or via its own entrance from the café terrace at the end of the pedestrian bridge.
 
From the foyer the café can be accessed by double glass doors, which operate manually, staff are available to assist. From outside the café can be accessed by a single width automatic door.
 
There is room for a wheelchair user to manoeuvre and furniture is not fixed.

Shop

The shop is located to the left of the main entrance and has level access. The door is manually operated double door, staff are available to assist. There is room for a wheelchair user to manoeuvre
 
Some merchandise may be out of reach for wheelchair users but staff members are on hand to help.

Event Spaces

Events take place in our ground floor Auditorium and Learning Studios.
Both spaces have level access from the foyer and are easily accessible by a wheelchair user.
 
Concessionary rate tickets for special events are available to disabled visitors and carers receive free admission. For the latest events visit What's On

Gallery spaces

There are 10 interlinked gallery spaces on the first floor; all gallery spaces have level access and double doors. There is an accessible toilet in Gallery 3. 

Main Entrance and Information Desk

The Information Desk is a short distance from the main entrance and is medium height. Part of the desk is lower level for easy access to wheelchair users.
 
Lighting levels are bright.

Additional Information

There are various exit routes out of the building in the event of an emergency. Exits are clearly marked with illuminated green ‘running man’ signs.

Staff will assist in ensuring all visitors leave the building promptly and safely in the event of an emergency.

Evacuation chairs are in place to aid evacuation to disabled visitors and staff are trained in their operation.
 

As a new organisation we strive to continuously work with individuals and groups to improve our provision and all feedback is appreciated.
 
We hope you enjoy your visit to The Hepworth Wakefield.