The Hepworth Wakefield staff are trained in all aspects of visitor care and are here to help during your visit. Our Visitor Experience team can offer information on artworks, the building and facilities. Please ask for their assistance.
10am – 5pm Tuesday – Sunday
Closed Mondays, except local school holidays* and bank holiday Mondays
Open until 9pm on Artwalk Wednesdays
The Hepworth Wakefield is accessible to wheelchair users, scooters and pushchairs and has ramp access to all areas. We have accessible toilet facilities, designated parking for blue badge holders and a lift to the upstairs galleries.
A visual story of the approach and journey through The Hepworth Wakefield is available to download here.
The gallery has two manual wheelchairs available to use. These can be booked in advance by calling the gallery on 01924 247360.
There are induction loops in the gallery. They can be found at the Information Desk, Café, and Auditorium.
GUIDE AND ASSISTANCE DOGS
The Hepworth Wakefield welcomes guide and assistance dogs.
The Hepworth Wakefield has 5 parking bays on site at the end of Gallery Walk for Blue Badge holders only. Access to these bays is via Tootal Street. There are also accessible spaces in The Hepworth Wakefield's visitor car park on Thornes Lane.
There are a number of portable stools available for loan for use on galleries, please ask a member of staff for assistance. There are fixed benches in the foyer and in some of our galleries.
The lighting level throughout the building is bright with natural daylight in all spaces. The stairs to the first floor are clearly marked and are 165mm high and 280mm deep. There are 14 steps to mid landing and a further 13 to the first floor. There are handrails on both sides and a landing between flights.
There are two lifts available for public use, one is a standard lift and the other a goods lift available upon request. Lifts are located at the rear of the foyer by the stairway up to the first floor galleries. The lifts have a visual floor indicator and an audible announcer. The external call buttons are at the height of 1050mm. The lighting level in the lifts is bright.
The main public toilets are on the ground floor to the right hand side of the Information Desk at the rear of the foyer. This area of public toilets includes standard toilets plus accessible facilities and a baby change area. There are 3 accessible toilets throughout the building, one on the ground floor, one in Gallery 6 and another in the Learning Studios. All accessible toilets have a functional emergency alarm, coat hooks and wall mounted rails.
The café is located on the ground floor and has level access from the foyer or via its own entrance from the café terrace at the end of the pedestrian bridge. From the foyer, the café can be accessed through double glass doors that are locked open. From the outside, the café can be accessed by a single width automatic door. There is room for a wheelchair user to manoeuvre around the café and furniture is not fixed. There is an induction loop in the café.
The shop is located to the left of the main entrance and has level access. The doors are locked open. There is room for a wheelchair user to manoeuvre. Some merchandise may be out of reach for wheelchair users but staff members are on hand to help.
Events take place in our ground floor Auditorium, the Calder and Learning Studios. The Auditorium and Learning Studios have level access from the foyer and are easily accessible by a wheelchair user. The Auditorium has an induction loop. The Calder is accessible for wheelchair users via a ramp and through automatic doors. A portable induction loop can be brought into the Calder when requested. Concessionary rate tickets for special events are available to disabled visitors and carers receive free admission. For the latest events visit What's On.
There are 10 interlinked gallery spaces on the first floor; all gallery spaces have level access and double doors. There is an accessible toilet in Gallery 6.
Artworks have wall mounted labels next to each work in 16 point text along with introductory text panels in each gallery space in 58 point text size.
Gallery spaces have sculptures displayed on large low level and high level plinths. Extra care should be taken when manoeuvring around these.
Gallery 4 presents objects, photographs and tools from Hepworth’s studio in glass cabinets with drawers at 70cm high. Large print versions of the text panels are available.
Main Entrance and Information Desk
The Information Desk is a short distance from the main entrance and is medium height. Part of the desk is lower level for easy access to wheelchair users. There is an induction loop. Lighting levels are bright.
There are various exit routes out of the building in the event of an emergency. Exits are clearly marked with illuminated green ‘running man’ signs. Staff will assist in ensuring all visitors leave the building promptly and safely in the event of an emergency. Evacuation chairs are in place to aid evacuation to disabled visitors and staff are trained in their operation.
If you would like to arrange a group visit and have access requirements please contact the Learning Team on 01924 247394 or firstname.lastname@example.org and we will be happy to discuss.
We strive to continuously work with individuals and groups to improve our provision and all feedback is appreciated. We hope you enjoy your visit to The Hepworth Wakefield.